We respect your privacy and only collect information needed to run our website, process orders, answer enquiries and improve the shopping experience.
Information we collect
When you place an order or contact us, we may collect your name, billing and delivery address, email address, phone number, order details and payment confirmation information. Payments are processed securely by our payment providers and we do not store full card details on this website.
How we use your information
We use your information to process orders, arrange delivery or collection, provide customer support, manage stock, prevent fraud, meet legal and tax obligations and improve our website.
Cookies
Our website uses cookies to keep essential features working, including basket and checkout functionality. We may also use cookies to understand website performance and visitor behaviour so we can improve the site.
Third-party services
We use trusted services such as WooCommerce, Square, analytics tools and email/contact tools where needed to operate the website. These services may process limited information on our behalf.
How long we keep information
We keep order and business records for as long as needed for accounting, tax, customer service and legal requirements.
Your rights
You can contact us to request access to, correction of, or deletion of your personal information, subject to any legal record keeping requirements.
Contact
For privacy questions, please contact us through the Contact Us page.